TINGKAT KEPUASAN TERHADAP LAYANAN
WEBSITE JARINGAN DAN DOKUMENTASI INFORMASI HUKUM (JDIH)
SEKRETARIAT JENDERAL DPR RI

"We All Need People Who Will Give Us A FeedBack, That's How We Improved" - (Bill Gates)
DESKRIPSI

Dalam rangka evaluasi tingkat kepuasan pengguna terhadap kualitas pelayanan Website JDIH SETJEN DPR RI dan untuk menjamin tersedianya umpan balik dari pengguna serta mendukung upaya continuous improvement, bersama ini kami sampaikan Survei Tingkat Kepuasan Pengguna terhadap pelayanan Website JDIH SETJEN DPR RI di lingkungan Sekretariat Jenderal DPR RI.

Terima kasih

PETUNJUK PENGISIAN KUESIONER

Gunakanlah skala-skala di bawah ini dalam penilaian anda dan pilihlah jawaban dengan memilih skala angka yang terdapat dibawah ini :
1. Sangat Puas
2. Puas
3. Kurang Puas
4. Tidak Puas



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A. IDENTITAS

A.01. NAMA (*)

A.02. JENIS KELAMIN (*)


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A.03. USIA (*)


A.04. EMAIL (*)

A.05. PENDIDIKAN TERAKHIR (*)


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A.06. PEKERJAAN (*)


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B. PERTANYAAN (*)

B.01. Kemudahan Penggunaan Sistem Informasi / Website (*)


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B.02. Sistem Informasi / Website yang digunakan memiliki fasilitas fitur yang sesuai dengan kebutuhan (*)


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B.03. Sistem Informasi / Website memiliki koneksivitas yang stabil. (*)


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B.04. Sistem Informasi / Website yang ada menyajikan informasi secara lengkap atau komprehensif. (*)


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B.05. Sistem Informasi / Website yang digunakan menyajikan informasi dengan jelas dan mudah dipahami (*)


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B.06. Dalam Website yang dikunjungi tersedia sumber atau kontak informasi yang bisa dihubungi seperti (nomor telepon, alamat email, helpdesk, buku manual dan lain-lain ) (*)


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B.07. Tampilan Sistem Informasi / Website tampak menarik (atraktif). (*)


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B.08. Sistem Informasi / Website yang ada menggunakan ukuran font yang proporsional. (*)


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B.10. Secara keseluruhan, saya menyukai informasi yang tersaji dalam Sistem Informasi / Website (*)


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B.11. Secara keseluruhan, saya merasa puas dengan layanan yang disediakan Sistem Informasi / Website (*)


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B.12. MENURUT ANDA, APA YANG HARUS KAMI TINGKATKAN TERKAIT LAYANAN WEBSITE JDIH SETJEN DPR RI (BERIKANLAH SARAN YANG MEMBANGUN UNTUK KAMI) (*)